A prepayment meter is a special type of energy meter that can be installed in domestic properties. With a prepayment, or 'pay as you go' tariff, you pay for your energy before you use it - usually by adding money to a 'key' or smart card, which is then inserted into the meter.
Use the following USSD codes to initiate the purchase and the follow the prompts:
- FNB: *120* 321#
- STANDARD BANK: *120*2345#
- ABSA: *120*2272#
- NEDBANK: *120*001#
- CAPITEC: *120*3279#
Converting to a prepaid meter is a painless process that is free to City Power clients. The procedure for conversion is: Customers will receive a notice from City Power alerting them of the conversion. The customer must call City Power at the number on the City Power notice to arrange for the conversion.
Prepaid meters are able to count the flow of electricity used in KWH. The meter balance decreases as the consumer uses electricity, and there is an LED light on the meter that flashes as electricity is consumed. The faster the light flashes, the more units are being used.
KPLC meters activation can be done from the comfort of your home through purchasing
tokens via M-PESA and AirtelMoney.
M-PESA.
- Enter KPLC prepaid business number 888880 or 88888.
- Enter your 11 digit meter number.
- Enter amount between 250 and 35,000.
- Enter your M-Pesa pin.
To apply for the prepaid meter, customers are to complete or update their details by visiting They can also send an email to or call on any of our numbers; 01-448-3900, 01-700-0250 and 0700-022-5543 for further information.
Turn off all appliances. After 30 minutes, press any key on the meter to reset the meter.
Register online on the Eskom Supplier Registration Portal, but first deliver original or certified copies of the required and valid documents to the Vendor Management department in Rosherville. 4. You will receive a username and password to log in.
Please contact Eskom Customer Services on 086 003 7566 or CustomerServices@eskom.co.za for any electricity supply related matters.
“Legally, if the business in question had a specific contract with Eskom regarding the provision of electricity, then Eskom's negligent conduct which resulted in the causing of the power supply failure, will form the basis of our claim,” it said.
E-mail (customerservices@eskom.co.za) Eskom App (MyEskom Customer App in all App stores) National Sharecall Number 08600ESKOM or 0860037566.
*120*6937566# for a range of services including viewing your most recent account and submitting your latest meter readings.
Use the following link, eskom.co.za, to access the CS Online Website directly. To automatically save this link as a bookmark in your browser click here. To have access to our services please select the Registration or Login links above.
Your electric shouldn't run out at night – learn more about emergency credit here. If you've got a meter, it's important to understand how your electricity supply works and what to do if you run out. Keep reading to make sure you're not left in the dark.
What Uses the Most Electricity in My Home?
- Air conditioning and heating: 46 percent.
- Water heating: 14 percent.
- Appliances: 13 percent.
- Lighting: 9 percent.
- TV and Media Equipment: 4 percent.
A standard globe used in a house is 100 Watts. If that globe is to burn for one hour it will consume 0.1 Kw/hr (or units) of power (100 Watts / 1000). The current price for electricity is say 1.0066 a unit or Kw/hr. A 100 Watt globe burning for one hour will thus cost 10c (0.1 Kw/hr x 1.0066).
Hexing meter model seems to be most common in many households. To stop the beeping sound on this meter you need to press 812, then hash (#), or press 812 then “Enter”.
How do I get my electricity reading?
- Press the blue button on your meter to get the screen information up.
- Press the blue button again to go from screen to screen.
- If you have a single rate meter for electricity, your reading is on screen H.
To borrow credit on Your Prepaid meter
- Simple enter Code #414#
- you will be credited with 5 units of Credit to use on your Prepaid Meter.
- Borrowing is only once. You are not allowed to borrow again unless you load credit on your Meter and the borrowed 5 unit credit is deducted.
Smart meters, which are slowly replacing older meters, provide you with an in-house display so you can track your energy use. British Gas confirmed that “remote disconnection” is possible but that smart meters grant no additional powers to disconnect than with standard meters.
