Step 1: Log-in to your account by entering your details. Step 2: Once logged in, click on 'Online Payments'. It will take you to the premium payment portal. Step 3: Select the policies for which you wish to make payments and click on 'Check & Pay'.
You may login to
PRUaccess plus, Click on 'My Transaction' tab, Select '
Online Payment' in the dropdown list.
You may:
- view the information from the customer portal.
- contact your agent.
- visit your nearest branch, or.
- contact our Customer Service Representative at (603) 2116 0228 or customer.mys@prudential.com.my.
There are several options to pay your Prudential Life Insurance bills. You can either pay online at Prudential Life Insurance's website, or you can use Prism's mobile app to pay all your bills.
GCash
- Log in to your GCash.
- Tap the Pay Bills icon.
- Select Pru Life UK as biller.
- Enter your Policy Number and the Amount to pay.
- Confirm your payment.
Navigate to Online Payment via Prudential's Corporate Website (click here for the link) > Enter basic policy information > Read and agree on Terms & Conditions > Complete CASA or Debit/Credit Card details or Scan QR Code > Receive SMS/email confirmation upon successful of payment.
Credit Card
- Login to your PRUaccess.
- Select the Policy Number.
- Select E-Transaction for this policy.
- Select Change Payment Method to Credit Card.
- Enter your credit card details.
If you decide you want to stop automatic debit payments from your account: Call and write the company. Tell the company that you are taking away your permission for the company to take automatic payments out of your bank account.
Payment Modes for Service and Conservancy Charges (S&CC)
- Cash or NETS at HDB Branch Offices: Cash or NETS payment can be made for the current month of service and conservancy charges and advanced payment of up to 3 months at any HDB Branch Offices.
- Cheque or Money Order:
- AXS Machine:
- Post Office:
- Internet Banking:
- Credit Card Direct Debit Service:
- Inter-bank GIRO:
Perform instant payment for your DBS/POSB Credit Cards via digibank Online & digibank Mobile. Alternatively, other non-instant channels includes SMS Banking, Phone Banking, ATM, AXS, GIRO, Cheque and Cash Payments. Next working day (if payment is made before 4.55pm from Mon-Fri.)
AXS Payment Services is a new service for consumers to pay their miscellaneous bills on AXS payment channels: AXS Station (self-service kiosk) AXS e-Station (on desktop) AXS m-Station (on mobile) 2.
To make payment at an AXS station:
- Bring along your Payment Slip.
- Scan the bar code located at the bottom of the Payment Slip, or key in the Payment Slip No.. For payment of Individual Income Tax or Property Tax, you can enter your Tax Reference No.
- A receipt will be issued upon completion of the payment transaction.
After you complete the transfer, the money will be in your bank account in 7-10 business days. Please do not attempt to transfer money before the event takes place or your transfer request will be cancelled.
AXS m-Station is currently only available for download in Singapore. 7. Will I receive receipt after I complete my transaction? Yes, you can choose to receive an eReceipt of your successful transaction by entering your email address at the Payment Summary page, or set up your email address at "Menu" > "Settings".
Simply show your tickets on your phone using the AXS app to enter the venue. Select AXS Mobile ID as your delivery method when buying tickets (it's free!), and then follow these simple steps to use them: Open the app and sign in to see your tickets. Show the tickets in the app at the gate and get them scanned to enter.
You can use Pay Bills to clear your outstanding bills, at the click of a button! PayNow is an option available on Circles. Life app to users who haven't paid their outstanding bills. This is available in the Home > Billing > Pay Now.
If you need to update your bank, Paypal or debit card info, click on the “Selling Info” section and you can add or modify your account details there. If using the AXS App, click the person icon on the bottom of your screen to access your account info.
Visit www.axs.com.sg. Select “Start Now” under AXS e-Station. 2. Select “Pay Bills” on the left panel, followed by the billing organisation.
- Write an Online Check. Pay directly from your checking account. Here's how it works: Log in to the secure Policyholder Service Center.
- Use a Debit or Credit Card. It's simple to make a payment with your debit card, check card, or any major credit card. Just follow these easy steps.
To opt out, you can call our customer service officers at 1800 248 2888 or e-mail us at for a copy of the opt-out form.
To make payment at an AXS station:
- Bring along your Payment Slip.
- Scan the bar code located at the bottom of the Payment Slip, or key in the Payment Slip No.. For payment of Individual Income Tax or Property Tax, you can enter your Tax Reference No.
- A receipt will be issued upon completion of the payment transaction.
Cheque payment is available for all our insurance products.
- Please make your cheque payable to NTUC Income and write the following information on the back of your cheque: Your reference number. Name. Contact number.
- Please post your cheque to: NTUC Income. 75 Bras Basah Road. NTUC Income Centre. Singapore 189557.
AXS payments
- Pay Bills -> Insurance -> Aviva.
- Select "Individual Life/Health Insurance"
- Select "Policy No."
- Key in Policy No., Premium Amount and Contact No. as per the screen.
- Follow the steps on the screen to make payment accordingly.
With Great Wealth Accumulator 3, you will receive a guaranteed Survival Benefit, which is equivalent to 3.8% of the Basic Sum Assured every 2 years during the premium payment term and thereafter 3.8% of the Basic Sum Assured every year, at the end of policy year, until death, TPD, surrender, maturity or termination of
You can pay by cheque or cash. It is easier to pay by cheque as it can be mailed. If you are using GIRO for your premium payment, you may also make repayment for your loan via the same GIRO account. The minimum loan repayment instalment is S$50.
PRUE-pay is a service or payment method which allows Prudential to credit payments to your bank account electronically. What are the benefits of PRUE-pay?
Please follow the steps listed below:
- Click “Payment”
- Select “Manage Favourite Payment”
- Click on “Bill Payment”
- Select one of the Payee Corporations from the drop-down list.
- Enter the necessary information and click “Next”
- Click “Request PAC Now”
- Enter your PAC.
- Click “Confirm”
Talk to your Prudential agent and get them to assist you. It shouldn't require more than a fax with your details (policy no., etc.) telling them you want to cancel. And yes, you might be required to surrender the policy document.
You can click on the 'Manage Future Recurring Payment' hyperlink under the Recurring Payment Maintenance module, select the recurring bill payment record by checking the checkbox and click [Cancel Payment].
