Claim via Allianz MyHealth app
- Download the app or login to the portal (If you have not done so already).
- Register for an account. Be sure to have your policy number ready.
- Select 'Submit claim'.
- Upload photos of your invoices and receipts.
Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered. As such, our travel insurance plans do not generally cover medical claims directly or indirectly related to COVID-19.
Contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself. You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates.
The 7 Best Travel Insurance Companies of 2021
- Best Overall: Travelex.
- Runner-Up, Best Overall: Allianz Travel Insurance.
- Best Value: InsureMyTrip.
- Most Comprehensive Coverage: World Nomads.
- Best for Seniors: HTH Travel Insurance.
- Best for Cruises: Nationwide.
- Best for Medical Coverage: GeoBlue.
In most scenarios, travel insurance reimburses you for your covered financial losses after you file a claim and the claim is approved. Fortunately, a serious, disabling illness can be considered a covered reason for trip cancellation, which means you can be reimbursed for your prepaid, nonrefundable trip costs.
You are able to cancel the policy and receive a full refund as long as you have not travelled, no claim has been made or is intended to be made, and no incident likely to give rise to a claim has occurred.
Log in to request a refundThe quickest way to request a refund is to complete the online form in your member account. You'll find the form in the Payments section of your account. You can request a refund of your OSHC for the following reasons: You paid for cover but are not coming to Australia.
Allianz Global Assistance is available 24/7 to provide a clear understanding of everything that needs to be done to help you cancel your trip for a covered reason. Call 1-866-884-3556 anytime and have your plan information readily available.
Our comprehensive Komplettschutz (full cover) policy also includes Travel Liability Insurance. This element provides you with financial support if a damage claim is made against you – if an object in the hotel gets broken for example.
Allianz life insurance offers a death benefit for your loved ones that is generally income-tax-free. You also get flexible premium options, the opportunity to earn indexed interest, and access to your cash value.
We now have a fan guarantee for our customers, where we can offer a 24-hour cooling off period. This means you can cancel and refund, or exchange your order if you change your mind within 24 hours of booking with us.
“Event ticket insurance insures your financial investment of the event tickets including taxes and shipping costs … should you not be able to attend the event for a covered reason,” the site said. Ticketmaster highlighted the “yes” box to indicate that it recommended buying coverage.
We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.
Special note about resale tickets purchased from TicketExchangebyTicketmaster.com: except for canceled events (as explained in Canceled, Postponed, Rescheduled and Moved Events, above), there are no refunds, exchanges, or cancelations once a request is submitted to us.
Not all events or tickets are available for Fan-to-Fan Resale. If you don't see a Sell Tickets button or it's grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.
If your event is cancelled, we'll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement). Bought your tickets at the venue's box office? Please take the tickets directly to the box office for a refund.
How do I transfer tickets to a friend?
- Log into your account and select from the list of 'Upcoming Events'.
- Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends.
- Remember, the receiver's email address must be different to the sender's email address.
Airline travel insurance can be bought directly from the airline you're flying when you book your trip. You will receive information on coverage terms and policy limits, and you'll have to pay for the insurance when you pay for your ticket.
Allianz Global Assistance is a good company. Allianz builds travel insurance policies that are available through Allianz's own site that is expensive, but with reasonable levels of cover. It also builds travel insurance policies that are only available through third parties.
