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How do I check my Optus prepaid balance?

By Penelope Carter

How do I check my Optus prepaid balance?

Prepaid Mobile Phone Tools
  1. Monitor your usage & Prepaid balance via My Account.
  2. Take note of automated usage alerts sent via SMS (compatible plans only)
  3. Check your usage or balance via SMS: Text the number 1 (one) for balance or the number 2 (two) for usage to 9999.
  4. Check your Prepaid balance by calling: 1509.

Subsequently, one may also ask, how do I check my Optus prepaid balance online?

  1. Log in to My Account.
  2. Select your Prepaid Mobile Phone number.
  3. Your Prepaid Mobile Phone balance, credit usage and expiry date will be displayed.

Also, how do I check my Optus account? You can also view the account balance and due date of your current Optus bill via SMS.

  1. Text the word menu to 9999.
  2. Reply 2 for Account balance.
  3. You'll receive an SMS with your current account balance and bill due date​

Beside this, what is the number to check Optus balance?

If you don't already have a log in, you can learn how to register for My Account here. Text the word 'bal' to 9999 to receive an SMS with your Prepaid account balance. To hear your Prepaid balance over the phone, call 555 from your mobile phone and choose 'Option 1'.

How do I check my prepaid balance?

Most cards offer one or more of these ways to check your prepaid card balance

  1. Automated customer service.
  2. Live customer service.
  3. Online/Mobile App. Some prepaid cards allow you to check your balance on the internet if you set up an online account.
  4. Text message.
  5. ATM.

How do I check my data usage on prepaid?

Below is the list to check the internet data balance on Airtel.
  1. Prepaid users can dial *123*10# to check Airtel net balance.
  2. All Airtel users including postpaid users can dial *121# to check the data balance.
  3. In case you're a 2G user, you can dial *123*9# to check the internet balance.

How do I find my mobile number Optus?

You can find your phone number or username displayed in the top bar in My Optus app.
  1. Open the My Optus app. You may need to log in first.
  2. You'll see your mobile number or username displayed.
  3. If you have multiple services, tap the icon in the top left corner to view all services.
  4. You'll see all your services displayed.

What do you get for $30 Optus recharge?

Mobile calls and texts If you recharge $30 or more, you get unlimited calls to Optus Mobiles within Australia. You also get unlimited standard national SMS to mobiles within Australia.

How do I check my Optus balance via SMS?

These options are available 24/7 and are free to use in Australia.
  1. Monitor your usage & Prepaid balance via My Account.
  2. Take note of automated usage alerts sent via SMS (compatible plans only)
  3. Check your usage or balance via SMS: Text the number 1 (one) for balance or the number 2 (two) for usage to 9999.

How do I check my data usage on my Optus dongle?

You simply have to text 'MENU' to 9999 from your Optus mobile number. You will then receive an extensive numbered list of functions that you can choose from. Send the corresponding number of the data usage option to 9999. You will receive a message back that tells you how much data you have used.

Why can't I log into my Optus account?

If you can't log in to My Account, try clearing your browser's cache and cookies. Instructions on how to clear your browsers cache and cookies may differ from browser to browser and device to device. Check our device guides for device specific instructions.

How long do I have to pay my Optus bill?

So what amazes me is that Optus terms are 14 days from the issue of the bill, but it seems that it takes Optus about 10 days to process the bill and put it in the post (for a 2.20 fee). The end result of this is I often get an email to say my account is overdue prior to receiving the post.

Can I add another phone to my Optus account?

SIM Plans. Our mobile SIM plans are free from any lock-in contract. You can bring your own phone to Optus or add a new phone.

How do I access my Optus email?

When you sign up for an Optus Broadband service (NBN, ADSL, Cable, Mobile or Wireless) you get access to a primary OptusNet email account. Your primary OptusNet email address is the same as your Broadband username. You can find your Broadband username listed under the service summary on your bill.

How do I set up my Optus account?

How to register
  1. Go to
  2. Fill in your email address and date of birth and click Next.
  3. Follow the prompts.

What is mobile broadband and how does it work?

Mobile broadband is a wireless internet connection delivered via a mobile network. In contrast, a fixed internet connection is delivered by a landline or cable network, or the nbnâ„¢ access network. Like a mobile hotspot on your smartphone, mobile broadband allows you to connect Wi-Fi enabled devices to the internet.

How do I recharge Optus?

Home Internet & nbn
  1. Open My Optus App and select 'Recharge'
  2. Select the payment option you wish to use.
  3. Swipe to select recharge amount.
  4. Tap 'Pay' and follow the prompts.

How do I pay my Optus bill over the phone?

You can call us on 1300 309 309 to make a credit or debit card payment over the phone. Note: For payment using card you'll be charged a 0.385% (incl. GST) Payment Processing Fee. This fee will appear on the next bill after the current bill is paid.

Is Optus sport included in my plan?

Optus Sport is available to everyone from $14.99 a month, but is included free on some Optus phone plans and all internet plans. Optus customers will also be able to stream football data-free, meaning it won't count towards your monthly data allowance – particularly important when you watch on your mobile.

How do I check my balance?

Through Missed Call Service

You can also give a missed call on 1800 274 0110 (toll-free) from your registered mobile number and you will receive an SMS with your account balance.

How can I see my internet balance?

Last is the old USSD method in which you need to dial *121#. The USSD when run will show several options like my offers, talktime offers, data offers and more. Select the option my number option and it will show the balance and validity of your current plan.

How do I check my data?

To see how much cellular data that you've used, go to Settings > Cellular or Settings > Mobile Data. If you're using an iPad, you might see Settings > Cellular Data instead. Scroll down to find which apps are using cellular data. If you don't want an app to use cellular data, you can turn it off for that app.

How do I check my balance on my Android?

How to check your Google Play balance on an Android
  1. Open the Google Play Store app on your Android device.
  2. Tap the three horizontal lines on the top right, and select "Account" from the menu.
  3. Select "Payment methods" from the subsequent menu. This will display your account balance.

How much credit do I have on my phone 3?

Visit Registering your My3 account. You can check your balance by clicking Check account balance underneath Account balance on the My3 homepage. Checking your balance will let you know how much credit you have in your account.