- To provide quality service to the people.
- To set out the entitlement of the citizens.
- To ensure good leadership.
- To educate the citizens (customers) on their rights.
Similarly one may ask, when was servicom established?
Established as a Presidential Initiative in 2004, SERVICOM was conceived to promote transparent, effective and efficient service delivery in Ministries, Departments and Agencies (MDAs), as well as regulate the performance-expectation gap between the Government and members of the public, on matters related to service
One may also ask, what is MDAs Nigeria? When talking about military and governmental structures, the full meaning of MDA in Nigeria is Ministries, Departments, and Agencies. Thus, when you hear someone talking about MDAs, you know that they mean an amalgamation of the three. A ministry is a political structure, while departments are a more technical body.
In this manner, what is servicom index?
SERVICOM Compliance Evaluation (SCE)
The SERVICOM index (SI) is a set of business-relevant Key Performance Indicators (KPIs) that provide a standardized method for measuring and comparing performance against service standards defined by MDAs.
Who is the head of servicom?
Nnenna Akajemeli is the National Coordinator and Chief Executive Officer of SERVICOM Office, Presidency and hails from Orlu Local Government Area of Imo State. She was born into the family of Nze and Mrs. A.A. Nwosu of Umuna Orlu in 1965 at Port Harcourt, Rivers State, Nigeria.