Similarly, you may ask, why is Comcast so terrible?
Comcast is terrible because of its lousy customer service, predatory pricing, monopoly business practices, aggressive customer retention policy, unethical political hiring, and profit-driven corporate culture. As a result, many new customers don't realize that they are getting the same lousy service from Comcast.
One may also ask, is Comcast an ethical company? Our Company's culture is built on integrity and respect, and we believe that all of our employees have a responsibility to promote the highest ethical standards and comply with the law everywhere we operate.
Thereof, why is Xfinity Wifi so bad right now?
Your Xfinity internet might be slow because you don't have enough bandwidth in your current plan to keep up with your internet use. If your router isn't the issue, but your internet still seems to get sluggish when there are multiple people online, it might be time to get a better plan.
Is Comcast the same as infinity?
Comcast and Xfinity: the same but different
As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).