The telecom is shutting down Virgin Mobile service and will transfer all customers to Boost Mobile starting the week of February 2nd. You'll keep your phone and number in "most instances," and will move to a "comparable or better" plan at no additional charge.
Once payment has been missed, your service will be suspended until payment has been made on the account. Upon payment, your phone number and service reinstates. If you do not resume your service, your account and phone number will be canceled. Any remaining balance in the account will not be refunded.
Sprint Nextel acquired Virgin Mobile in 2009 for $483 million and the Virgin Mobile brand is licensed from the Virgin Group founded by billionaire Sir Richard Branson.
Virgin Mobile is a well-known MVNO brand that runs on Sprint's network and is a subsidiary of the company. As such, the coverage you get on Sprint is the same as the coverage you get on Virgin Mobile.
Virgin Mobile does not offer a monthly phone payment plan.
Use your Assurance Wireless phone to call Assurance's automated phone line at 1-888-321-5880. To add money to your account, choose the “Top-up” prompt. You will be presented with various options to add money to your account.
If you are ready to cancel your Virgin Mobile account, dial 1-888-322-1122 to speak to an employed adviser. Verbalize your desire to delete your account and provide the necessary information when asked such as your name and account pin number.
You can check your balance in a number of ways:
- Visit
- Visit your app store and search for "Virgin Mobile My Account" for the balance app.
- Text Balance to 789789.
- Call 789 and press option '1' for your remaining allowances.
- Or check it on a computer by visiting Your Account.
While Virgin users can also dial *102# to display or know about their Virgin Remaining balance and internet data.
How to buy Data and SMS bundles? Logon to the My Virgin Mobile App, dial *110# or call customer service on 135 to buy bundles. Bundles can be purchased on a once-off or recurring basis.
Get a Virgin Mobile SIM card online or at a Virgin Mobile store near you. You can also give us a shout at 1-888-999-2321.
To make your credit or debit card payment online through your My Virgin Media account:
- Register or sign in to My Virgin Media at
- Select the bills tab.
- Enter the amount you wish to pay without the £ sign.
- If you're making a card payment for the first time, enter your card details.
Call 4444 free from your mobile, or 08456 062 277 from a landline. Have your debit or credit card handy and follow the simple instructions. To top-up, hand over your e-top up card at any O2 shop or other store with the green top-up logo. You can pay by cash, credit or debit card and can top up between £10 and £50.
You can top up by credit or debit card, top up someone else's phone or redeem an E-voucher by phone.
Just pop into any Post Office branch – you can top up your phone in two ways: E-vouchers: buy a voucher you can activate and top-up your phone with. Your E-Voucher will have a PIN printed on it. Enter the PIN into your mobile phone to activate the top-up.
The rating of ding.com indicates the site is safe or a scam. However, we cannot guarantee that the site is a scam.
Enter the number on the back of your recharge voucher into your phone (including any '0s' at the beginning) and press dial. Your SIM will be topped up instantly & you will receive an SMS confirmation. You can check your new balance by dialling 187.
This is a very convenient way of transferring credit, without applying the voucher to your own account.
- Dial *125# send.
- Dial *125*1876number#send. You can add the credit to your number or a friend or family member.
- Dial *125*Voucher Number#send.
- You will receive a message advising that the recharge is in progress.
Or call us to top-up by credit or debit card or redeem an e-voucher.
- call 150 from your EE phone or 07953 966 250 from any phone.
- choose top-up and follow the instructions.
The idea behind an e-top up card is that once registered, you just hand it to your retailer and tell them how much you want to top up without having to give them your mobile number. Main advantage is that the top up process eliminates human error and ensures the credit goes onto the correct phone.
