Once you have signed in click on the Account button. On the Account page click on the Add or Change button. You will then get to the Add or Change page where you can view your current package and see a list of packages that you can upgrade too as well as a list of add-ons that are available to you.
9.2 Subject to clause 9.3 below, to terminate this Agreement early, contact us to find out the amounts you still owe us. You can ask to end this Agreement immediately or at a future settlement date. 9.3 You acknowledge and agree that we provided you with the Service at a lower price than the actual price.
Your DStv decoder will automatically switch to channel 100 when your subscription expires. Channel 100 will only show on your DStv decoder when your account is suspended. You can only watch channel 100 when you encounter an error code like the following on your DStv: E16, E30, and E32.
Channels Television on Twitter: "Channels Television is now on DSTV, channel 420 and Gotv, channel 48.… "
Activating DSTv Decoder After Payment/ SubscriptionTo readily activate your subscription after making payment, send “RA Smart Card Number” to 30333. Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333.
How Do I Reconnect My DStv Without Paying. If your DStv account is suspended, for any reason, and you have a running subscription, you can contact DStv customer care for reconnection without paying any money or fee.
You can reset to factory defaults as follows :
- Press the DStv button on the remote.
- Scroll to Settings.
- Then to System Settings.
- Select Reset Decoder Setting.
- Select Reset to Factory Default.
If the Error code you see on your T.V set is any of these, just relax and follow this step to get it cleared.
- Go to www.DSTV.com.
- Select the type of Error code that you see on your T.V set, enter your smart card / Serial No, and solve the Captcha.
- Click “Reset Device”
How To Upgrade/Downgrade Your DStv Package Through MyDStv App
- Visit the Google Play Store or app store on your phone and install the “MyDstv” app.
- Launch the DStv app to start the upgrade or downgrade.
- Enter your mobile phone number.
- Type in your surname on your account profile.
Online activation
- Visit Eazy GOTV via your internet-enabled mobile device.
- Log into your GOTV account with your account number and surname.
- Click on the dialogue box “Clear your error”
- Clear the E16 error.
- Click on “Reset device now” tab' and this will reset your GOTV decoder.
How to download and use a DStv Remote Control App
- Open the Android PlayStore app.
- Enter a Dstv remote app name: “PVR remote” or “Remote for DSTV”
- Install app.
- Connect to the internet when opening the app for the first time.
If you haven't already, go online and register for DStv Now. Next: download the DStv Now app to your smartphone or tablet. It's available for Android or Apple devices. Open the app on your device, log in and go to Menu > Catch Up.
How do I update sign In details? A customer can sign into the DStv website https://connect.dstv.com and select “Update Sign in Details” to update their details.
Pay or top up your DStv account
- Dial *120*321# and select the green/dial button on your cellphone.
- You will receive a Welcome to Cellphone Banking message.
- Key in your 5-digit Cellphone Banking PIN selected at registration.
- Choose 'Prepaid'.
- Choose 'PayTV'.
- Select 'DStv' or 'BoxOffice' and follow the easy prompts.
Enter your smartcard number, mobile number and email address. Then click the Continue button which will redirect you to the payment page immediately you confirm your account details. Fill in your debit/credit card details and click the “pay” button.
The DStv app is where you can enjoy all the content for your package, anywhere* and anytime you're on the go. You can stream your live TV channels and also watch Catch Up. You'll find the app on a wide range of devices, from Android and iOS devices, to game consoles, Smart TVs, media players and your laptop.
How to install the new DStv Now app for your smart TV
- Connect your smart TV to the internet using ethernet cable or Wi-Fi.
- Go to the App Store on your TV, search for “DStv Now”, and install the app.
- Once installed, the app will display a code on your TV screen.
- On a laptop/desktop, go to now.dstv.com and sign in.
The
DStv Now
app makes it easy for users to set up multiple profiles on a single
DStv account.
Smart TV:
- Launch the DStv Now app (make sure it's the latest version).
- Log in and follow the prompts to create a profile.
- Select an avatar and add a name for the profile.
- Set up additional profiles if needed.
- Start watching.
Watch DSTV Free on AndroidAll active DSTV subscribers can access DSTV Mobile for free except for subscribers to DSTV Access. To enjoy DSTV Mobile free on your Android device, you have to link your device to your DSTV TV subscription account. Visit a DSTV outlet to link your mobile device.
I'm a DStv Compact subscriber and I want to downgrade to Family, Access or EasyView
- Go to
- Sign in.
- Click on your name on the top right corner of your screen if you're using a browser on your PC or laptop.
- Go to My Account.
- Cancel your existing payment method (DStv Add to Bill).
For example, DStv Compact is priced at R399 per month and offers viewers 118 channels, while DStv Premium offers 150 channels and is priced at R809 per month. DStv Premium also includes a free subscription to Showmax.
MultiChoice is a South African company that operates the DStv, a major service in Sub-Saharan Africa and GOtv, a minor service operating in over 13 countries of this area and Showmax service. MultiChoice is owned by the media conglomerate of the same name.
DStv Select 1 is a DStv bouquet of selected TV channels from MultiChoice, a multi-channel digital satellite TV service in Africa. In addition to the TV channels there were selected DMX music and radio channels. By 2010, Select 1 had 34 TV channels and 32 radio channels with a monthly subscription fee of R148 per month.
